Job Title: Customer Service Advisor - Housing
Location: Gateshead
Pay Rate: 15 Umbrella P/H
Job Type: Full Time Contract - Office Based
The Role
- To be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards
- To accurately process and reconcile income in line with the Council's financial guidelines and regulations
- To accurately store, access and maintain electronic and manual records, ensuring information held is correct and processed in compliance with GDPR (General Data Protection Regulations
The Candidate
- Working in a customer service environment
- 5 GCSE's or equivalent at Grade C (4 or above) or above including Maths and English) or relevant experience
- Effective ICT Skills - including Microsoft Office Packages
How to apply
Please submit your application via the contract details provided and you will be contracted with further inofrmation about this opportunity or email your CV to me directly; or call me on (phone number removed)
